Pay Online with Doctor Multimedia SafePay

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Unless you’ve been living under a rock, you’re well aware of the dramatic changes to our lives in the wake of the COVID-19 pandemic. To put it bluntly, businesses have been devastated.

It would be easy to feel defeated, after all, no business owner could have envisioned how coronavirus would change the global economy. But here at Doctor Multimedia, we don’t stay on the mat when we get knocked down, and neither do our clients. That’s why we are empowering medical health professionals with new tools to help them navigate this unprecedented time.

One of those tools is Doctor Multimedia SafePay, a way for you to take payments digitally. This ensures the safety of your staff and those they care for by eliminating the handling of money and the close interaction usually required for those transactions. This is one way you can promote social distancing while still bringing in revenue.

Through a partnership with PayPal, we have created a tool that can help your business stay afloat during tough times. Are you adapting by offering curbside services, or online orders? Doctor Multimedia SafePay can help you streamline those processes!

In the video below, Doctor Multimedia Co-Founder Pras Murthy provides clarity on how and why this tool can help you elevate your business while keeping your community safe.

Some of the benefits of Doctor Multimedia SafePay include:

• Your customers don’t need a PayPal account
• Signup is fast and setup is easy
• Clear pricing, no hidden fees – Click for fee details

In today’s world, patients do not want to touch screens or key pads, and they don’t want to hand their credit card to a stranger. They definitely don’t want to use a pen to sign a receipt that everyone else has used. Your patients are on edge about exposing themselves and they want to keep a safe distance and not touch any surfaces. SafePay allows them to pay from their phone or from their home, but more importantly it eases their anxieties — making them more likely to use your services.

The world is changing quickly and online payments are here to stay. SafePay is free for your customers to make a purchase and they don’t even need a PayPal account. With our built-in mobile checkout, your smart phone customers will be happy too. Bring your practice into the 21st Century with SafePay, contact us at 800-679-3309 or click here to learn more.

Telemedicine, Coronavirus, & Your Practice

telemedicine

Many Americans are confronting a new reality in the face of a national health crisis that has had a systemic impact on virtually all parts of society. As health care professionals, we know you have been acutely affected by the dramatic consequences of the COVID-19 virus.

But where do we go from here?

We want to guide our clients away from the uncertainty and anxiety surrounding the current situation, in order to focus on the future and how we can move the field of health care forward. As the world braces for unprecedented changes in daily life, business owners in the medical field should also be mindful of how these changes can be embraced in a way that helps provide the care that their patients deserve.

In the video below Doctor Multimedia Co-Founder and CFO, Pras Murthy, provides insight on how medical health professionals can leverage the communicative power of the internet to connect with patients. Known as telemedicine, this technique has been shown to overcome barriers to health services caused by distance between patient and provider, access to reliable transportation, and lack of available providers.

Telemedicine increases access to care. Distance and travel time between patients and care providers can limit access to care. Fortunately, telemedicine can overcome geographic barriers to healthcare, especially for specialized providers. Telemedicine can be particularly beneficial for patients in medically underserved communities and those in rural geographical locations where clinician shortages exist.

Some of the benefits of telemedicine services with Doctor Multimedia include:

Virtual Consultations
Provide live video consultations that you can bill for while you & your staff work remotely.

Live Chat​
Stay in touch with your patients and communicate with visitors to your website to book more consults.

24/7 Support
Contact us with any questions and we’ll send a personal reply.

No Contract
We bill month to month with no contract so you can stay in control of your service as your needs evolve.

With the changes to our daily lives growing more significant, telemedicine can be the answer to keeping health care providers and their patients connected. While the trajectory of the pandemic is unknown, you can do your part to help blunt the curve and mitigate the effects on our communities by providing telemedicine to your patients.

We strongly urge all of our clients to consider the benefits of adding telemedicine to their practice. To learn more, please click here.

All of us at Doctor Multimedia would like to share our empathy for those affected by coronavirus, and we extend our sincerest thanks to the health care workers battling this crisis. Stay healthy, take care of each other, and we will get through this together.

Have You Heard of Doctor Academy?

Doctor Academy is an online interactive training course entirely focused on teaching doctors and their staff how to more effectively market and grow their practice. It exposes the best practices, tips, tricks and secrets used by the most successful practices in the U.S to acquire new patients and retain the ones they have.

Doctor Academy is the healthcare business course that was never taught in school. It’s an online training course that teaches your staff how to market, manage, and grow your medical practice.

Why?

To make YOUR STAFF more effective at the business and practice management skills that matter most…

…so YOU can stay focused on patient care.

Click Here to Learn More!

Case Study: Alex, OD, FCOVD & Patti Andrich MA, OTR/L, COVT , INPP

Meet Dr. Alex & Patricia Andrich, Neuro-Optometrists and owners of The Vision Development Team. They partnered with Doctor Multimedia to improve their company’s website from its dated design and to stand apart from their competition with custom features. We built them a modern, custom website that’s unique and showcases their practice. Their old website ranked 5th or 6th in search, now they’re consistently ranked in the top 2 placements on Google so future patients can easily find them. They appreciated our “yes, we can do that” attitude and our digital marketing efforts were a game changer for their practice’s growth.

Grow your Medical Practice with Doctor Multimedia! We help doctors get more patients in the door by managing their online presence with a fully customized website, Google Ads, social media management, and much more.

Word of Mouth Advertising

Did you know online marketing can help increase your word of mouth referrals? In this video Doctor Multimedia’s Co-founder & CFO, Pras Murthy (aka Practice Growth Pras), shares his simple online marketing tips that will actually help increase word of mouth referrals to grow your medical practice.

Even in a digital age, the easiest way to increase business for your medical practice is with word of mouth advertising. Leverage the power of word of mouth advertising through our simple digital marketing techniques that you may not have thought of.

Need help increasing your word of mouth referrals for your medical practice? Give us a call at 800-679-3309 today.

Mobile Page Speed Now Affects Search Results

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If you take a look around your waiting room, you’ll probably see that most people are on their mobile devices. So it probably doesn’t surprise you that mobile internet searches are more significant to businesses than ever. And with Google’s recent announcement that slow loading mobile websites will be penalized in the search results, it’s imperative that you make sure your mobile website is up to par.

Many medical health professionals are so busy that they might not know if they have a slow loading mobile website, some don’t even know if they have a mobile website. Unfortunately, many of these doctors will see a decrease in their search rankings, which could lead to a decrease in business.

Don’t let that happen to you! The first step is assessing your mobile website’s load speed. There are a variety of tools like this one that can run a speed test for you. It will give you a simple score that acts as a metric of how fast your pages load.

If you see a negative score, the next step is to give us a call! Not only do we design beautiful, responsive themed mobile websites, but we also equip them with the tools to score highly on google’s page speed test.

We have to reiterate that if your mobile website is slow, you could be losing business in the future because of it. Google is forcing business owners to take notice of page speed, so it is imperative that you stay ahead of this development in the industry.

Do you have any questions about your mobile website, or would you like to learn more? Contact us today at 800-679-3309 and we would be happy to speak with you during a FREE consultation.

iMatrix Holds Doctors’ Websites Hostage, Makes It Difficult To Cancel Services; Doctors Should Always Insist On Owning Their Domain.

imatrixholdingclientswebsiteshostage iMatrix, a provider of websites and internet marketing services for doctors, has been receiving increased criticism regarding business practices that have been holding doctor’s offices hostage and unable to move on to new internet providers.

iMatrix takes advantage of doctors who do not understand the nuances of websites. iMatrix encourages new clients to transfer ownership of their domain name during the website build process. Unfortunately, this mistake haunts doctors when they attempt to end service or part ways with iMatrix.

When a doctor calls to cancel services with iMatrix, the company runs them through a series of required steps that are so difficult to complete that it equates to blackmail. First, doctors must call in to start the process. Then they are required to submit a survey and await an unscheduled call from iMatrix. If they miss this call, they are unable to proceed with the cancellation, and they are unable to initiate the call themselves. Doctors are rarely able to make scheduled calls, let alone unscheduled ones. And when they do answer the phone, doctors are forced to sit through a sales pitch as to why they should not cancel.

Even after this call, doctors must wait an unspecified amount of time to receive their domain transfer. During this waiting period, any number of issues can delay or stop the process.

iMatrix has been documented using the following techniques to prolong the cancellation process: hanging up during phone calls, intentionally placing clients on long holds in hopes they will have to go, stating that every member in their department is at a meeting and is unavailable, rejecting submissions because a doctor did not fill out a form exactly as described in unclear directions, denying that they hold a domain name (only to later admit that they had it all along), refusing to work with any managers at the business, and taking websites down before ever releasing the domain.

Doctors do not realize that transferring ownership of their domain allows iMatrix to hold doctors hostage when they attempt to cancel. iMatrix has received 21 negative reviews and complaints with the Better Business Bureau, most of which describe the difficulty with the cancellation process: https://www.bbb.org/sdoc/business-reviews/internet-marketing-services/imatrix-in-san-diego-ca-5001109/reviews-and-complaints?section=reviews

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