Why Your Practice Needs Telemedicine During COVID-19

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Show your patients you’re there for them and create additional revenue by adding telemedicine!

TELEMEDICINE INCREASES ACCESS TO CARE.
With everyone stuck at home and at-risk patients afraid to leave, our access to health care is limited in an unprecedented way. Many patients are ignoring injuries or pain because they are not supposed to leave, and not sure how to consult a doctor otherwise.

TELEMEDICINE ENHANCES FACE-TO- FACE MEDICINE.
In a time of panic and tragedy, we remember those that were there for us and forget those that weren’t. Maintaining your relationships with patients and providing comfort builds patient loyalty and dramatically increases the odds that they return to your practice when this is over. Many doctors will be surprised to find patients won’t return to their practice because they found care elsewhere during this time.

TELEMEDICINE REDUCES HEALTH CARE COSTS.
Many practices are only open for emergencies, which creates the unfortunate mindset that patients have to either fake an emergency or ignore pain. "Emergencies" that aren't critical waste time and resources. And ignoring early signs of pain leads to much costlier treatment later, when the condition worsens.

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Happy July 4th from our Family to Yours

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We know that this Independence Day is probably unlike any other in your life. As we all adjust to this new normal, we wanted to extend our sincerest thanks to all of our clients and their families for their continued support. Our goal is to provide you with the best web service possible, and we have a deep appreciation for those that have been able to stick with us through this unique time.

So as you honor our country today, make sure to follow all of the standard safety protocols for your region, including social distancing and wearing a mask appropriately. And don’t forget to grill up some hot dogs for Uncle Sam!

Pay Online with Doctor Multimedia SafePay

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Unless you’ve been living under a rock, you’re well aware of the dramatic changes to our lives in the wake of the COVID-19 pandemic. To put it bluntly, businesses have been devastated.

It would be easy to feel defeated, after all, no business owner could have envisioned how coronavirus would change the global economy. But here at Doctor Multimedia, we don’t stay on the mat when we get knocked down, and neither do our clients. That’s why we are empowering medical health professionals with new tools to help them navigate this unprecedented time.

One of those tools is Doctor Multimedia SafePay, a way for you to take payments digitally. This ensures the safety of your staff and those they care for by eliminating the handling of money and the close interaction usually required for those transactions. This is one way you can promote social distancing while still bringing in revenue.

Through a partnership with PayPal, we have created a tool that can help your business stay afloat during tough times. Are you adapting by offering curbside services, or online orders? Doctor Multimedia SafePay can help you streamline those processes!

In the video below, Doctor Multimedia Co-Founder Pras Murthy provides clarity on how and why this tool can help you elevate your business while keeping your community safe.

Some of the benefits of Doctor Multimedia SafePay include:

• Your customers don’t need a PayPal account
• Signup is fast and setup is easy
• Clear pricing, no hidden fees – Click for fee details

In today’s world, patients do not want to touch screens or key pads, and they don’t want to hand their credit card to a stranger. They definitely don’t want to use a pen to sign a receipt that everyone else has used. Your patients are on edge about exposing themselves and they want to keep a safe distance and not touch any surfaces. SafePay allows them to pay from their phone or from their home, but more importantly it eases their anxieties — making them more likely to use your services.

The world is changing quickly and online payments are here to stay. SafePay is free for your customers to make a purchase and they don’t even need a PayPal account. With our built-in mobile checkout, your smart phone customers will be happy too. Bring your practice into the 21st Century with SafePay, contact us at 800-679-3309 or click here to learn more.

Reopening After COVID-19 Closures

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As the country slowly reopens businesses on a regional basis, medical health professionals are no doubt wondering how they will jump-start their practices. What can you do to ensure your business succeeds in this new economic climate?

The first thing to accept is that things will not go back to normal right away. Although businesses are reopening, capacity will still be lower as people begin to go back to work and recover financially. We may also see people avoiding health services due to apprehension regarding Coronavirus.

This may lead you to think that cutting costs is the answer, but fight the urge to slash marketing costs wherever possible. While others pull their foot off the pedal, those who press the accelerator stand to gain a competitive edge in a less crowded marketing world.

This is particularly true of those who effectively utilize their google ad campaigns during this time. This may require significant changes to your campaign strategy, but it can be done effectively. Curious about how to manage your google ads? Contact us today to learn more.

What else can you do to prepare for reopening? Though many patients will be happy to conduct in person visits again, a portion of people will err on the side of caution and avoid these visits. But by offering telemedicine you can provide this potentially untapped segment of your clientele with the comfort that will encourage them to use your services.

There may also be extra precautions you must take in order to abide by all the recommended safety standards, such as offering online payments. Adding this tool will help streamline processes for your staff and patients.

If you have any questions or concerns about how your business is going to approach reopening, don’t hesitate to contact us today at 800-679-3309. We’d be happy to speak with you.

Telemedicine, Coronavirus, & Your Practice

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Many Americans are confronting a new reality in the face of a national health crisis that has had a systemic impact on virtually all parts of society. As health care professionals, we know you have been acutely affected by the dramatic consequences of the COVID-19 virus.

But where do we go from here?

We want to guide our clients away from the uncertainty and anxiety surrounding the current situation, in order to focus on the future and how we can move the field of health care forward. As the world braces for unprecedented changes in daily life, business owners in the medical field should also be mindful of how these changes can be embraced in a way that helps provide the care that their patients deserve.

In the video below Doctor Multimedia Co-Founder and CFO, Pras Murthy, provides insight on how medical health professionals can leverage the communicative power of the internet to connect with patients. Known as telemedicine, this technique has been shown to overcome barriers to health services caused by distance between patient and provider, access to reliable transportation, and lack of available providers.

Telemedicine increases access to care. Distance and travel time between patients and care providers can limit access to care. Fortunately, telemedicine can overcome geographic barriers to healthcare, especially for specialized providers. Telemedicine can be particularly beneficial for patients in medically underserved communities and those in rural geographical locations where clinician shortages exist.

Some of the benefits of telemedicine services with Doctor Multimedia include:

Virtual Consultations
Provide live video consultations that you can bill for while you & your staff work remotely.

Live Chat​
Stay in touch with your patients and communicate with visitors to your website to book more consults.

24/7 Support
Contact us with any questions and we’ll send a personal reply.

No Contract
We bill month to month with no contract so you can stay in control of your service as your needs evolve.

With the changes to our daily lives growing more significant, telemedicine can be the answer to keeping health care providers and their patients connected. While the trajectory of the pandemic is unknown, you can do your part to help blunt the curve and mitigate the effects on our communities by providing telemedicine to your patients.

We strongly urge all of our clients to consider the benefits of adding telemedicine to their practice. To learn more, please click here.

All of us at Doctor Multimedia would like to share our empathy for those affected by coronavirus, and we extend our sincerest thanks to the health care workers battling this crisis. Stay healthy, take care of each other, and we will get through this together.

Have You Heard of Doctor Academy?

Doctor Academy is an online interactive training course entirely focused on teaching doctors and their staff how to more effectively market and grow their practice. It exposes the best practices, tips, tricks and secrets used by the most successful practices in the U.S to acquire new patients and retain the ones they have.

Doctor Academy is the healthcare business course that was never taught in school. It’s an online training course that teaches your staff how to market, manage, and grow your medical practice.

Why?

To make YOUR STAFF more effective at the business and practice management skills that matter most…

…so YOU can stay focused on patient care.

Click Here to Learn More!

Case Study: Alex, OD, FCOVD & Patti Andrich MA, OTR/L, COVT , INPP

Meet Dr. Alex & Patricia Andrich, Neuro-Optometrists and owners of The Vision Development Team. They partnered with Doctor Multimedia to improve their company’s website from its dated design and to stand apart from their competition with custom features. We built them a modern, custom website that’s unique and showcases their practice. Their old website ranked 5th or 6th in search, now they’re consistently ranked in the top 2 placements on Google so future patients can easily find them. They appreciated our “yes, we can do that” attitude and our digital marketing efforts were a game changer for their practice’s growth.

Grow your Medical Practice with Doctor Multimedia! We help doctors get more patients in the door by managing their online presence with a fully customized website, Google Ads, social media management, and much more.

The Value of Content

Medical practices are most commonly associated with pain. Making sure patients have a great experience from start to finish is extremely important and can easily make or break repeat and new patient numbers. Sharing those great customer experiences and letting people know what their visit is going to be like before they show up via internet marketing can really help reputation and word of mouth business.

In this episode of Practice Growth with Pras, we talk about using social channels to get yourself known and spread the word about your practice to remove some of those inherent fears associated with going to the doctor.

Word of Mouth Advertising

Did you know online marketing can help increase your word of mouth referrals? In this video Doctor Multimedia’s Co-founder & CFO, Pras Murthy (aka Practice Growth Pras), shares his simple online marketing tips that will actually help increase word of mouth referrals to grow your medical practice.

Even in a digital age, the easiest way to increase business for your medical practice is with word of mouth advertising. Leverage the power of word of mouth advertising through our simple digital marketing techniques that you may not have thought of.

Need help increasing your word of mouth referrals for your medical practice? Give us a call at 800-679-3309 today.

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