Make Your Social Media Effective

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Making a good first impression is important in any industry, especially in the relationship-driven world of health care. You want your staff to welcome patients in a professional and friendly manner, so why aren’t the same principles applied to your online presence? With the increasing number of people finding businesses online, it’s imperative that your online presence makes a good impression.

The first thing you should do is implement quality cover photos and profile pictures for all your social media pages. Social media is one of the most common ways for a new patient to look for and find you. If your office’s social media pages appear unprofessional, what are potential clients going to think about your services?

A cover photo or profile picture can be so much more than just a first impression too. You can use that internet “real estate” to inform clients about essential information: where you are located, how to contact you, and so much more. You can even use this space to promote special offers or anything else relevant to your clientele!

If you want to know how Doctor Multimedia can help your office dominate the realm of social media, contact us at 1-800-679-0197 or email info@doctormultimedia.com.

Use Facebook to Communicate with Clients

When it comes to promotion, social media is king. Facebook is a great communication channel, and today’s practitioners are utilizing it for its high-end visibility, reliability and uniformity. Whether you’re trying to engage new clients, retain old ones or simply stay in touch, Facebook is your best available resource. People spend a lot of time on Facebook. Is your business showing up?

The Facebook Presence

A solid Facebook presence involves regularly posted schedules. 72 percent of adults online visit Facebook at least once per month. Facebook is today’s strongest social media platform, and it’s being used by practitioners to boost their business persona. Facebook’s algorithms prioritize repeat posts, so businesses that post regularly will have higher visibility.

Why Do Updates Matter?

From a marketing standpoint, constant updates can boost your exposure. Of Facebook’s active 1.23 billion active users, about 62 percent log in on a daily basis. Your business page is similar to a profile, but its existence as a professional page gives it Newsfeed priority. Facebook even has a targeted advertisement platform. Target your customers by age, geographic areas, educational levels or even previous visits. Over time, your updates will reach your business’s most valuable customers.

Engagement and the Digital World

It isn’t all about marketing, either. Ideally, your Facebook presence will be used to respond to comments, feedback and reviews. Patient engagement is important, and you—as a provider—have a responsibility to keep up with it. Facebook groups are similar to discussion forums, but they can be altered to meet various levels of engagement. A good provider cares about their patients, and Facebook makes engaging discussion easy to maintain.

The more engaged a practitioner is, the more personable they’ll be. A lot of patients make medical choices based on familiarity. Your online presence, in many ways, is a brand. To boost your brand’s “recognition,” you need to become familiar.

Giving the Right Information

By using Facebook’s About section, you can display the most important information up front. Patients won’t navigate to a business’s website immediately. Rather, they’ll locate them on social media. In fact, experts believe Facebook has become an indispensable information resource for businesses. Hefty timelines of Facebook’s platform updates cover its history with business-oriented benefits. Now, dentists, physical therapists and other practitioners are using the platform to attract long-term office visitors.

The Power of Links

Finally, Facebook is an indispensable linking resource. Include web addresses, Twitter links and blog posts in your updates. Or, ask your audience a question. Studies report that posts ending in a question have a 15 percent higher engagement rate.
Page Likes matter too, of course. Fortunately, a few developments have made it easier for medical providers to reach out. On average, Facebook users can experience 1,500 updates per day based upon their registered connections and Likes. It’s a big digital world out there, but it’s a well-connected one.

Top 10 Social Media Marketing Strategies for Orthodontists

Social Media Marketing for OrthodontistsSocial media marketing for orthodontic practices? Where to begin? Well, it’s actually easier than you think. Here are 10 top strategies to try today.

1. Facebook Groups

Facebook groups might not seem like an intuitive form of orthodontic marketing, but they are. Sharing your knowledge with industry professionals and customers is a great way to bring in business.

2. Instagram

Nothing brings people into an orthodontics practice like beautiful smiles, and a well-curated Instagram feed can do just that.

3. Snap, Snap, Snap

No, not Snapchat (though maybe that too?). This means, keep a camera on hand! That way, when those social-worthy candid moments occur, you’ll be ready.

4. Social Media Handouts

There’s no reason you can’t combine analogue with digital. Go ahead and hand out social media cards at your office, with every feed listed right on them.

5. Ask for Engagement

People like to do what they’re told … so tell them. In each social media post, ask for a comment, a like, a share or a follow. More often than you think, this works.

6. Don’t Forget Pinterest

Not just for party planning, Pinterest is a great way to round up interesting facts, blog posts and infographics. Show your expertise by curating your content and others’.

7. Branded Images

Nothing ties a social media marketing plan together like good branding. Where possible, use the same approach for Facebook and Twitter posts, blog title images, and your Instagram presence. If you don’t have a great designer on staff, sign up for Canva for Work for $12.95 per month.

8. Website-Wide Share Buttons

If your orthodontic website lacks share buttons, how can you expect people to … well … share? Make sure you’ve got them located in your top navigation bar and footer, at the bottom of each post and in sidebars.

9. Tweet Your Face Off

Twitter is all about constant connection, so share away: the good, the bad and (sparingly) the ugly.

10. Have Fun!

Sounds cheesy, but it’s true. Oftentimes, people are just on social media to get a smile or a laugh, so give it to them and you’ll be surprised by the awesome results!

4 Ways to Use Twitter & Stay in Touch with Your Dental Patients

Twitter for Dentists - Dental Social Media Marketing TipsTwitter has been around for a long time, and it’s not going anywhere. Unfortunately, it has long ignored by local businesses that assume its universality means it’s no good for dental marketing.  Wrong-o. Twitter is an excellent medium for cultivating a client base and drawing traffic to your dental website. Here’s how to do it.

Become a Go-To Guru

Becoming a thought leader or industry expert is easier with Twitter, and in turn makes using Twitter easier. Establish yourself as someone to follow with on-trend news reporting, anecdotes from your practice and handy tips. Your current clients will love you for it, and prospective clients will be drawn in.

Crowdsource Your Expert Knowledge

No one ever said you had to earn your expertise solely through university training, trade shows or continuing education. You can also cull it from conversations and interactions with others in your field, then repurpose it to share with your audience. Voilà: You still look like the expert, and your associates look to you to earn them recognition.

Offer Dental Discounts

Twitter is a great place to get the word out about promotions. Two-for-one family days, 10%-off coupons and prize drawings are all great ways to up your Twitter following and bring people to your front door.

Leverage Twitter Chats

“Twitter chats” might sound like yet another esoteric platform you have to figure out how to use, but it’s not. It’s just a public conversation that focuses on a single hashtag. Yours could be #dentistry or #dentalhygiene, both very simple tags that can lead to very powerful connections. This is where many of your potential clients hang out when looking for information, and it’s also where you can meet and partner with other industry leaders.

Starting to use Twitter comes with a learning curve, but it’s not as steep as you think. Put these tips into play one at a time, and you’ll quickly see a return on investment. Go!

What is Your Social Media Doing for You?

Cute dog at the vetWe’ve all heard about social media and how sites like Facebook, Twitter, and so many others can enhance your business. It’s all true. The smartest businesses across all industries are leveraging social media to great benefit, but for some reason it hasn’t quite caught on in the field of veterinary medicine.

That means you, as a veterinarian or animal health professional, can gain a competitive edge through social media. We’re talking about more clients, more services provided, and a more profitable veterinary clinic for your community’s pet population.

But so many veterinary hospitals fall into the same trap, they create a social media page and they never do anything with it. It sits there, accumulating very few followers and otherwise doing the exact opposite of what everyone promised you social media could do.

icon-socialmediaDon’t let that happen to you. When you create a social media page, make sure you have someone dedicated to not only posting fresh content and responding to viewers in real time, but to growing your social media’s reach and effectiveness. It doesn’t do anything for your veterinary clinic to have a Facebook page unless someone is actively using it to your clinic’s advantage.

There are a lot of ways you can do that. Post things that engage your clients about their pet’s health, interact with clients who show interest in your pages, and always refer people back to your website.

But there are other, better, ways to use social media to enhance your veterinary clinic.

screenshot-all-pets-150x150Do you provide spay and neuter procedures, or dental services? Does your hospital see equine patients? Do you live in a snake-bite risk zone? There are so many different services that your hospital can provide to pet owners, so why not use social media to show people how you can help their animals live a healthier, happier life?

Targeted advertising is huge. If you’re not advertising to clients in your zip code(s), you’re not really using social media the way a business should. If your hospital has never placed an ad on Facebook, you need to contact someone who can, now. If you wait, you will lose clients and business to your competitors.

Like we said before, that’s something the smartest businesses are doing. Your veterinary hospital should too.

For more information on how your veterinary clinic can use social media to the fullest extent and bring clients through your doors, contact us at info@doctormultimedia.com or call 1-800-605-6987.

The Value of a Powerful Social Media Solution

This kitten was removed from within a pet owner's car
This kitten was removed from within a car with help from social media.

Social media is about more than just likes, shares, and page views. There are real world implications of having a truly powerful social media solution like Doctor Multimedia provides.

Take this example of a Doctor Multimedia client who was contacted via facebook after closing. A pet owner in their community encountered a cat that crawled inside the dashboard of her car.

While still at a parking lot, this pet owner contacted the local animal hospital via facebook asking for help with the situation. Within minutes, the Doctor Multimedia Facebook team not only responded and alerted the hospital, but was also able to get the pet owner in touch with a local fire department so that the cat could be safely extracted.

Fortunately, the fire department was able to remove the cat unharmed.

Keep in mind that all of this happened while the hospital was closed and no employees were available. Yet Doctor Multimedia’s social media team was able to communicate with the pet owner, creating a hospital-client relationship while also potentially saving a cat’s life.

Can your social media do the same for your hospital? Contact us today at 1-800-605-6987 to learn more about how Doctor Multimedia can help you.

Is Your Facebook Page Verified?

facebook-verifiedFacebook is a powerful tool to connect your veterinary clinic with your clientele 24 hours a day, 7 days a week. But with the vast number of pages on facebook, it can be hard for users to know which pages are the authentic, trusted businesses that they are looking for.

That is why facebook has started allowing local businesses to have a verified page in the same way that public figures and corporations do. Now users can quickly see whether the page they are on is the official page of the business.

This is particularly helpful if your veterinary clinic has multiple facebook pages, now you can ensure that your clients are finding and communicating with the right page.

If you have been on facebook you know that the social media platform is always updating and reinventing itself with new features and tools. Of course, these updates often happen faster than the average user can keep up with. That is why Doctor Multimedia stays on top of all the latest changes and updates to social media, and uses them to your hospital’s advantage.

Have more questions about your social media? Doctor Multimedia can help. Feel free to give us a call today at 1-800-605-6987, we’d be happy to speak with you.

Social Media that Grows Your Clinic

10382167_10203320845936995_8923396330588626590_nMost veterinary health professionals don’t understand the true power of social media. Leveraging social media to your clinic’s advantage is about much more than setting up a page on Facebook, it’s about knowing what to do with it.

Every veterinary hospital should be engaging their clients through their social media channels, but few of them are. Social media sites like Facebook, Twitter, and Pinterest allow us to dialogue with our clients in ways never possible before. With a few taps of your phone or laptop, a conversation can be started with any of your clients no matter where they are or what time it is.

Doctor Multimedia knows how to use social media to grow your practice. Engaging content that encourages client interaction is the lifeblood of any business’ social media, and that’s exactly what we seek to provide.

Take our “Selfie Contest” post for example, which simply asks followers to post pictures of themselves and their pets. The overwhelming response is not only a fun way for clients to interact with your hospital, it helps develop relationships and the community aspect of your clinic while promoting your business.

Click here to check out some of the selfies posted by our followers and call us today at 1-800-605-6987 if you want to talk about your hospital’s website, social media, and online presence.

Google My Business is the Single Most Important Online Tool for Veterinary Hospitals

GoogleMyBusinessNEWGoogle has launched a new tool, Google My Business, to help small businesses take control of their local search information and online presence. Google My Business provides a central portal for veterinary hospitals to manage their presence on Google Search, Google Maps and Google+ from a single dashboard. It’s an extremely powerful tool for clinics who have the time, resources and know how to utilize its features.

The dashboard allows you to manage your business information, Google reviews, Google+ page, Adwords and analytics all in one place. If your clinic is doing one thing online correctly, it should be managing the hospital’s Google My Business dashboard.

At Doctor Multimedia, we specialize in optimizing your entire Google My Business portal. Proper optimization is the key to being found when clients search for you on Google and it’s what we do best. We’re proud to say that if you’re a client of ours, then we’ve already optimized your Google My Business portal and continually manage it. Call Doctor Multimedia today at 1-800-605-6987 or email aj@doctormultimedia.com to learn more. Thank you.

How to Get Likes on Facebook

If you can’t get people to Like your Facebook page, then your social media presence is falling short of where it needs to be. But how do you get those Likes? It takes a dedicated effort, you can’t sit back and expect those numbers to keep going up significantly.

fb_icon_325x325-300x300The campaign to get more Likes should be taking place daily. Use targeted advertising to reach pet owners in the zip codes that your hospital serves, and make sure your design is appealing and offers a call to action. If you have no clue how to do that, you need someone on your team that does.

The content you post is a huge part of attracting page Likes. Post regularly, but make sure it’s not too often that followers get annoyed, and not too infrequently that people forget about you. Post content that encourages people to share with their friends, allowing your hospital to get exposure with the members of your community who haven’t Liked your page yet.

Post content that followers can’t get anywhere else — pictures of your hospital, staff, patients, etc. And when you post educational or fact based content, make sure it’s not too dry for the average reader. A few medical terms can turn off a Facebook user looking for something lighter. When it comes to client education, visual content is the most engaging. Do you have a graphic designer that can create custom flyers and other images? If you don’t, your Facebook page is missing a key component.

like-like-like-buuteeq-300x240Do you work closely with any animal shelters, groomers, trainers, or pet stores? Look up all the relevant businesses that might share clients or be able to send you new ones and reach out to them. You’d be surprised how a simple post on their page (or a little mutual promotion) can increase everyone’s Likes!

Above all, you want to engage your audience in a real way. Respond to people when they post on your page, like their posts, and do all the things that normal human beings do on Facebook. You need someone managing your page and doing all of those little things, every single day, even after hours. It’s not an easy job, and no one person at your clinic can do it all by themselves.

Want to get your Likes up? Doctor Multimedia can do all of the above and a whole lot more. We GUARANTEE significant increases in your page’s Likes when you partner with Doctor Multimedia. Contact us today to learn more.

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