Why Most Medical Logos Are Blue

Healthcare is an essential commodity, but consumers have many choices when it comes to receiving this care. In order to attract patients, providers engage in marketing. One of the most important components of any marketing plan is the logo, which is an image consumers will associate with your practice. Although these logos differ from one provider to the next, they are often blue in color.

How Popular Is the Color Blue?

Even outside the field of medicine, blue is a popular color choice for logos. In fact, according to 99Designs, 53 percent of all brands use blue when creating their logos. 99Designs also reports that more than 80 percent of industry leading healthcare companies have logos that feature the color blue. Some of the most well-known brands with blue logos include McKesson, United Health Group and Amerisource Bergen.

Why Are Medical Logos Blue?

Every color in the rainbow inspires different feelings and communicates different qualities to the consumer. The color blue is typically associated with credibility, trust, knowledge, power, professionalism, cleanliness, calm and focus. Because all of these qualities are valued in the medical community, blue is the ideal choice for medical logos. In addition, because blue is already used so often by healthcare providers and other related organizations, consumers already associate it with the field of medicine.

What Other Colors Can Be Used?

When designing a logo for a medical practice or another type of healthcare organization, you can use any color you choose. In some cases, you may decide to stay with blue because it is a traditional, time-tested choice. However, in other cases, you may decide to use a different color to set yourself apart from competitors and inspire different feelings among consumers. Alternatively, you may decide to use another color in addition to blue to create a more unique logo for your business that captures the consumer’s eye. When choosing colors for a logo, it is important to select colors that complement each other well and communicate the qualities you want consumers to associate with your business. Some of the other colors commonly chosen for medical logos include:

  • Yellow – Communicates happiness, friendliness and cheer.
  • Green – Communicates growth, balance and freshness.
  • Black – Communicates secrecy, luxury and formality.
  • Gray – Communicates maturity, composure and impartiality.
  • Red – Communicates vigor, speed and passion.
  • Pink – Communicates warmth, nurture and softness.

Some of these colors may be more appropriate for providers in specific niches. For example, providers of women’s healthcare may be more likely to select the color pink to communicate warmth and femininity. Providers who treat children may select playful colors, such as green, red or yellow.

Making the Right Choice for Your Business

The design of your logo is one of the most important decisions you will make as a medical provider. The right logo design will draw consumers in, communicate your desired message, be easy to recognize and be memorable. Don’t be afraid to experiment with several designs before you make your final decision. If you want to make sure your logo is sending the right message, consider consulting a professional that can help you create a unique, effective design.

Are You Marketing Your Most Profitable Dental Service?

When it comes to online marketing, prioritizing your most profitable dental services pays off. Spend your advertising dollars effectively, and bring in more high-dollar procedures. To increase the ROI on the hours you spend in the office, you’ll need to target the biggest revenue-gaining procedures. Then, you’ll need to boost your online reputation by promoting them.

Whitening Services

Teeth whitening services are incredibly profitable. They’re also incredibly marketable. Because they’re associated with quick, low-pain treatments, whitening services offer great returns when marketed online. Positive word-of-mouth recommendations precede providers who use the latest, greatest technologies. For a lot of practices, using a resource like Groupon can significantly expand reach.

Advanced Cosmetic Dentistry

Next up is advanced cosmetic dentistry. Crowns and dental implants have received a number of advancements in recent years, and they offer astounding ROI opportunities. Fortunately, modern patient satisfaction with cosmetic dental implants is about 80 to 95 percent. Digital marketing works wonders when it promotes a high-success-rate procedure. Simply expanding these service options is enough. Why not back them with a solid marketing strategy to double, or even triple, your service output?

Root Canals

While root canals can be difficult to market, they’re the most profitable dentistry procedure. Modern root canal treatments have reduced associated pain to negligible levels, too. If you can market your workplace’s noninvasive, comfort-guaranteed root canal services, you’ll thrive in the online world. Plus, you’ll be a step ahead of leading competitors. Ask your patients what they think about root canal treatment, and engage them with real-time discussions on Facebook, via your website’s comment section or even in linked video comments.

Invisalign

Invisalign treatment, fitting, and upkeep is booming. A lot of adults are aware of the benefits associated with smile makeover investment. Understandably, dental providers have caught on. A well-managed aesthetic orthodontic treatment plan is incredibly marketable, and it can boost your ROI almost immediately. Often, patients who aren’t normally inclined to write a review are motivated by social media review opportunities. Who doesn’t like looking good? Incorporate patient experiences into your social media marketing strategy, and use Facebook and Instagram to promote your services.

Any service which promotes a patient’s looks and wellbeing can benefit from word-of-mouth marketing. In 2017, however, the words are being said online. By targeting your high-dollar procedures, you can organize an effective marketing plan which prioritizes the patient’s health, comfort and wellbeing. You can similarly present more services to more people. Running a solid Groupon promotion can secure more reviews and customers alike. If you’re prioritizing the patient’s interest, focus on output and expand your reach, your marketing campaign will pay off.

As a dental provider, your online reputation matters. Promoting painless procedures is a good start, but creating a positive campaign based upon great smiles is a long-lasting solution. If you offer advanced cosmetic services, you should use an advanced marketing strategy.

Are You Reaching Out To Get Reviews From Happy Clients?

Whether you’re an established practitioner or part of a growing office, client testimonials may be one of your best available resources. By tapping into your current customer base, garnering reviews and nurturing healthy discussion, you can both gain new fans while prioritizing the old ones. Harness the power of happy patients, and spread the love to new visitors. If you can solicit customer reviews and testimonials effectively, you’ll grow as a preferred provider. According to MarketingProfs, 67 percent of consumers read less than six reviews before trusting a business. As a practitioner, these reviews count even more. Let’s discuss how to garner them.

Solicit To Real Patients

Sadly, a lot of practitioners “review stuff.” They ask friends, family and even other staff members to bolster their reviews. You’ll need to ask real patients for real accounts, including a rundown of events, appointments, and the overall experience. A Maritz Research study suggests that 75 percent of online survey respondents consider reviews to be fair. This study was adapted to veterinary practices, prioritizing real reviews over fake reviews. Don’t worry about quantity. Shoot for quality. Your respondents will follow your lead.

Be Visible

You’ll have more success if you’re accessible. Before asking patients to leave any reviews, make sure you’re accessible across multiple review sites. Online reviews are crucially important, as 72 percent of consumers trust them as much as personal recommendations. If you want high-quality, timely reviews, you’ll need to make the process as simple as possible for customers. Meet them where they are. Specifically, meet them online. Use Yelp, LinkedIn, Facebook and Google Reviews.

Prioritize Their Happiness

Happy patients rarely share positive feedback if they’re not prompted. That said, negative experiences tend to result in immediate—and negative—reviews. The average customer won’t search for ways to leave a review, experts say. To get good feedback, get ahead of them. Make on-the-spot reviews, and gather testimonials as soon as services are completed. A good way to do this is to have an accessible iPad available at your front desk. Make sure it has direct links to your review profiles, and share links to your regular newsletters, too.

Make It Fun

Testimonial writing can be lengthy, boring and monotonous—but it doesn’t have to be. Give your patients incentives, and make gift-giving a clinic setting standard. Don’t violate the Anti-Kickback Statute, however. Establish a clinic gift-giving policy which follows Office of Inspector General rules. So, spend under $10 per gift and no more than $50 over the course of a calendar year. Check out this post for in-depth coverage on gift-giving as it relates to healthcare practices.

The Most Important Information You’re Not Advertising

When it comes to website information, potential patients won’t stick around if information is lacking. A lot of modern optometrists, dentists, veterinarians and other healthcare providers accept a variety of insurance options. Unfortunately, too few provide such information on their website. Prospective patients browse the web quickly, and they’re likely to turn down providers who aren’t economically feasible. Even if you do offer Medicare or Medicaid—or even programs like CareCredit—your patients might not know you do. Your website needs a strong insurance information presence in order to effectively attract and convert new clients.

Increasing Website Traffic

When it comes down to it, clients use Google to find new care providers. Often, they conduct Google searches like: “Dentists near me who accept Humana”, or “Cigna dental providers.”

It’s all too easy to incorporate much-needed keywords into your site’s payment options page. It’s also easy to skip the nuts and bolts of a solid SEO strategy. To maximize prospective patient views, capitalize on low-competition searches. It isn’t enough to have an insurance information page. You’ll need to include the most competitive keywords around. Use the Google AdWords Keyword Planner to strategize your keyword plan, and incorporate the most popular terms in your area into your search marketing campaign.

Influencing Conversions

Potential clients will turn to a provider offering up-front information. They’ll also schedule an appointment with you if you’re offering superior services—or pricing options—to your competitors. To reach the right people at the right time, you’ll need to provide the most relevant information first. Locate your competitors’ websites, and check out their payment options page. What information is hard to find? What information is unclear? By making your coverage options well-known, you’ll immediately bring in an audience which would otherwise turn away from ambiguous information.

Linking to Other Content

Your payment options page might be useful, but it isn’t your sole source of information. A lot of healthcare practices offer information about CareCredit and similar programs—via website blogs. These blogs, of course, link back to the provider’s payment options page. While conversions will be increased by a website’s clarity, they’ll also be increased by a solid information network. Review your practice information as it is listed on the insurance directories to make sure that the phone number, address, affiliated doctors, and website address is correct.

Being Relevant

A medical provider which offers relevant information will seem industry-savvy, reliable and effective. Remember: your potential clients are already searching. They know what to look for, and they’ll bypass any providers which don’t display a knack for industry knowhow. By presenting the most-used insurance options, you’ll present a deep understanding for how patients purchase medical services.

Having a solid insurance coverage page can deepen your client connection before services are ever purchased. Prospective patients want reliable providers, and they want providers which can connect with them on a financial level. Often, dental, veterinary and other services are expensive. It pays off to present pricing options up front. A clean, easily navigable website will enthuse your customers. It’ll also turn one-time customers into return visitors.

To engage your audience, cast a wider service net and cater to those in need, you’ll need to make sure your payment options are instantly accessible.

Use Facebook to Communicate with Clients

When it comes to promotion, social media is king. Facebook is a great communication channel, and today’s practitioners are utilizing it for its high-end visibility, reliability and uniformity. Whether you’re trying to engage new clients, retain old ones or simply stay in touch, Facebook is your best available resource. People spend a lot of time on Facebook. Is your business showing up?

The Facebook Presence

A solid Facebook presence involves regularly posted schedules. 72 percent of adults online visit Facebook at least once per month. Facebook is today’s strongest social media platform, and it’s being used by practitioners to boost their business persona. Facebook’s algorithms prioritize repeat posts, so businesses that post regularly will have higher visibility.

Why Do Updates Matter?

From a marketing standpoint, constant updates can boost your exposure. Of Facebook’s active 1.23 billion active users, about 62 percent log in on a daily basis. Your business page is similar to a profile, but its existence as a professional page gives it Newsfeed priority. Facebook even has a targeted advertisement platform. Target your customers by age, geographic areas, educational levels or even previous visits. Over time, your updates will reach your business’s most valuable customers.

Engagement and the Digital World

It isn’t all about marketing, either. Ideally, your Facebook presence will be used to respond to comments, feedback and reviews. Patient engagement is important, and you—as a provider—have a responsibility to keep up with it. Facebook groups are similar to discussion forums, but they can be altered to meet various levels of engagement. A good provider cares about their patients, and Facebook makes engaging discussion easy to maintain.

The more engaged a practitioner is, the more personable they’ll be. A lot of patients make medical choices based on familiarity. Your online presence, in many ways, is a brand. To boost your brand’s “recognition,” you need to become familiar.

Giving the Right Information

By using Facebook’s About section, you can display the most important information up front. Patients won’t navigate to a business’s website immediately. Rather, they’ll locate them on social media. In fact, experts believe Facebook has become an indispensable information resource for businesses. Hefty timelines of Facebook’s platform updates cover its history with business-oriented benefits. Now, dentists, physical therapists and other practitioners are using the platform to attract long-term office visitors.

The Power of Links

Finally, Facebook is an indispensable linking resource. Include web addresses, Twitter links and blog posts in your updates. Or, ask your audience a question. Studies report that posts ending in a question have a 15 percent higher engagement rate.
Page Likes matter too, of course. Fortunately, a few developments have made it easier for medical providers to reach out. On average, Facebook users can experience 1,500 updates per day based upon their registered connections and Likes. It’s a big digital world out there, but it’s a well-connected one.

Is Your Reception Desk Properly Receiving New Clients?

Is Your Reception Desk Properly Receiving New Clients?

Every time someone visits their eye doctor, dentist, or veterinarian, the very first encounter they will have with your office is with the reception area and staff. Often, patients will spend just as much or even more time in the waiting area as with their healthcare professional. However, these areas can often go overlooked by busy practice owners or practitioners who focus on the service being provided.

In this article, we are going to provide you with a few key points that can help you ensure your reception area and staff are set up for success, and that your patients have an enjoyable experience in every area of your healthcare office.

Create an Amazing First Impression

First impressions are lasting ones, so one of the primary goals of your reception staff should include delivering a great experience to your new clientele.

Make sure that clients walking in the door are acknowledged and assisted in a timely fashion. Reception staff should smile, make eye contact, and either help your visitors immediately or ask them to wait a few minutes until they have the time to greet them properly.

New clients will usually have questions relating to care, billing, insurance, and scheduling. Train your staff to notate and accurately relay any information that a new client may request. The last thing you want is for your reception staff to appear clueless or disorganized, which can make a new client uneasy with choosing your service.

When your business earns a new client’s trust, you can expect them to become a repeat client, or to recommend your service to their friends and family who may be in need of your services. A great first impression can turn into “word of mouth marketing” one of many excellent methods to grow your client base.

Create an Inviting Space

There are a variety of ways in which a waiting area can be designed based upon the amount of available space. There are a few good rules to stick to – whether you have a smaller or more spacious area.

Seating
While you want to design your practice processes so that you can service patients with a quick turnaround time, sometimes people just have to wait. When clients may have to spend longer than a few minutes waiting, we recommend providing a comfortable seating area. Include a few low tables with magazines so that individuals can put their belongings down in their immediate line of eyesight.

Entertainment & Media
It is becoming more common for small healthcare practices to include a television with a video streaming service or a music streaming service in the waiting area. If you decide to incorporate a TV into your reception area, make sure that the content is suitable for all ages. G rated motion pictures, nature documentaries, sports channels, and news stations are all safe choices for your clients’ entertainment. Other businesses opt to provide business specific education videos – for example a dental office may choose to display videos that discuss optimal oral health care.

Listen to Feedback

When you consider the elements that make your practice successful, listen to your clients. The success of your business always depends upon how your clients (and prospective new clients) perceive your business.

While you may think the way that your staff engages with your clients or the way that your organization is structured is working, there may room for growth.

There are a variety of ways to collect your clients’ opinions. E-mail surveys to patients after their visit, include physical surveys in the reception area – either paper forms on clipboards or virtual forms on tablets, or simply ask your patients at some point before or after your service how their experience was. The feedback from your patients may help you improve anything you may be overlooking.

Maintain Regular Staff Trainings

One of the most effective recommendations that we can provide is to schedule routine trainings. Some of the largest and most successful corporations do this, and it’s for a good reason. People forget things and systems have a tendency to denigrate over time. By creating a training routine, your entire staff will also have fresh and relevant information to draw upon when assisting patients and their family members.

A well-trained reception staff will make a patient confident in your services. Whether it is an emergency or a simple check-up, you always want to make sure that your clients feel they can implicitly trust your staff.

According to this Monster.com article, three important qualities that a great healthcare team should exercise include attentiveness, great attitudes, and the know-how to resolve issues that unhappy clients may have. If you train your team to always have those three qualities in mind, not only will it benefit the new clients, but also the overall work environment and culture that your team exudes on a daily basis.

Top 10 Social Media Marketing Strategies for Orthodontists

Social Media Marketing for OrthodontistsSocial media marketing for orthodontic practices? Where to begin? Well, it’s actually easier than you think. Here are 10 top strategies to try today.

1. Facebook Groups

Facebook groups might not seem like an intuitive form of orthodontic marketing, but they are. Sharing your knowledge with industry professionals and customers is a great way to bring in business.

2. Instagram

Nothing brings people into an orthodontics practice like beautiful smiles, and a well-curated Instagram feed can do just that.

3. Snap, Snap, Snap

No, not Snapchat (though maybe that too?). This means, keep a camera on hand! That way, when those social-worthy candid moments occur, you’ll be ready.

4. Social Media Handouts

There’s no reason you can’t combine analogue with digital. Go ahead and hand out social media cards at your office, with every feed listed right on them.

5. Ask for Engagement

People like to do what they’re told … so tell them. In each social media post, ask for a comment, a like, a share or a follow. More often than you think, this works.

6. Don’t Forget Pinterest

Not just for party planning, Pinterest is a great way to round up interesting facts, blog posts and infographics. Show your expertise by curating your content and others’.

7. Branded Images

Nothing ties a social media marketing plan together like good branding. Where possible, use the same approach for Facebook and Twitter posts, blog title images, and your Instagram presence. If you don’t have a great designer on staff, sign up for Canva for Work for $12.95 per month.

8. Website-Wide Share Buttons

If your orthodontic website lacks share buttons, how can you expect people to … well … share? Make sure you’ve got them located in your top navigation bar and footer, at the bottom of each post and in sidebars.

9. Tweet Your Face Off

Twitter is all about constant connection, so share away: the good, the bad and (sparingly) the ugly.

10. Have Fun!

Sounds cheesy, but it’s true. Oftentimes, people are just on social media to get a smile or a laugh, so give it to them and you’ll be surprised by the awesome results!

4 Ways to Use Twitter & Stay in Touch with Your Dental Patients

Twitter for Dentists - Dental Social Media Marketing TipsTwitter has been around for a long time, and it’s not going anywhere. Unfortunately, it has long ignored by local businesses that assume its universality means it’s no good for dental marketing.  Wrong-o. Twitter is an excellent medium for cultivating a client base and drawing traffic to your dental website. Here’s how to do it.

Become a Go-To Guru

Becoming a thought leader or industry expert is easier with Twitter, and in turn makes using Twitter easier. Establish yourself as someone to follow with on-trend news reporting, anecdotes from your practice and handy tips. Your current clients will love you for it, and prospective clients will be drawn in.

Crowdsource Your Expert Knowledge

No one ever said you had to earn your expertise solely through university training, trade shows or continuing education. You can also cull it from conversations and interactions with others in your field, then repurpose it to share with your audience. Voilà: You still look like the expert, and your associates look to you to earn them recognition.

Offer Dental Discounts

Twitter is a great place to get the word out about promotions. Two-for-one family days, 10%-off coupons and prize drawings are all great ways to up your Twitter following and bring people to your front door.

Leverage Twitter Chats

“Twitter chats” might sound like yet another esoteric platform you have to figure out how to use, but it’s not. It’s just a public conversation that focuses on a single hashtag. Yours could be #dentistry or #dentalhygiene, both very simple tags that can lead to very powerful connections. This is where many of your potential clients hang out when looking for information, and it’s also where you can meet and partner with other industry leaders.

Starting to use Twitter comes with a learning curve, but it’s not as steep as you think. Put these tips into play one at a time, and you’ll quickly see a return on investment. Go!

The Top 5 Must-Attend Veterinary Tradeshows in The US

Top 5 Veterinary Tradeshows in the US - Veterinary marketing tipsVeterinary tradeshows serve a variety of purposes. From educating industry professionals to fulfilling continuing education hours to sharing the latest and greatest technological developments and best practices, tradeshows are the lifeblood of innovation. Take note of the following list, all happening in the next year, and try to make it to at least one of these showstoppers.

Central Veterinary Conference

The Central Veterinary Conference is actually comprised of three separate events – hosted in San Diego, Kansas City and Virginia Beach – offering hundreds of hours of continuing education. Note that dates vary: The Virginia Beach expo takes place May 18-23, while the Kansas City event is held August 25-28 and San Diego goes down December 7-10 2017.

ACVIM Forum 2017

The American College of Veterinary Internal Medicine hosts one of the most highly respected veterinary events in the country every year, the AVCIM Forum, held June 8-10 of this year. Comprising an audience of practicing veterinarians, students, technicians and field specialists, the conference is the premier opportunity to learn about internal medicine.

AZA Annual Conference

Not every vet works with companion animals, of course. Many of America’s most highly specialized veterinarians instead focus their efforts on the health and preservation of wildlife from land, ocean and freshwater. Zoo and aquarium professionals have come together at AZA Annual Conference for 80 years, and you can join them September 9-13.

ACVS Surgery Summit

Surgery is not limited to humans, of course. Anyone in the field of animal surgery will benefit from this highly acclaimed conference hosted by the American College of Veterinary Surgeons and held October 12-14. Learn about the latest techniques and improve management of every case, from beginning to post-healing.

North American Veterinary Conference

Hosted by the North American Veterinary Community on February 3-7, 2018, this conference combines the best of all worlds with small breakout sessions, larger scientific events, exhibits and more. This conference is excellent for anyone interested in veterinary marketing, as it brings vendors to the forefront and enables connections through a larger variety of social and dining events than most expos offer.

No matter what you’re looking to accomplish this year, one of these events will no doubt help. Check them out and let us know what you’ve decided, or which was your favorite, so we can share your experience!

Are you looking for more marketing tips to grow your veterinary practice or drive more traffic to your veterinary website? Call our experts today to set up a free information session.

The Top 5 Tips for Increasing Conversions on Your Plastic Surgery Website

Plastic Surgery Website Marketing Tips - Website MarketingNobody would skimp on plastic surgery, given the stakes … which means, if you want to convince people to work with you in this competitive industry, you can’t skimp either. Instead, you have to make the most of your plastic surgery website to ensure maximum conversions and a booming business. Here are 5 leading ways to do it.

1. Make It Beautiful

Plastic surgery has two main angles: augmenting the body for purely beauty-related purposes, and reconstructing it after accident or surgery. Either way, people want to look better. How do you convince them you can help? By showing you have taste, an endeavor in which your website plays an integral role. It must be gorgeous, so hire a designer stat.

2. Use the Highest-Quality Photos You Can Find

Again, beauty is your highest good on a plastic surgery site, and a lovely website theme isn’t enough. That beauty must extend to people as well. How? With utterly gorgeous imagery of people and specific body parts, all tastefully done.

3. Use Video Liberally

Plastic surgery is a very people-oriented field. You can instill trust in your staff and confidence in your results by showcasing the real people who make your business thrive … but like photos, make sure that video is always of the highest quality.

4. Tell People What to DO

One of the most common reasons conversions fail? People are simply unsure what to DO. So tell them. “Download our guide,” “Sign up for a free consultation” or “Call us today” are all good options. Whatever the case, don’t leave it up to them to “figure it out,” because chances are good they won’t.

5. Keep Your Instructions Above the Fold

The “fold” is the line at the bottom of the screen, where you have to start scrolling to see more. If you want your instructions to lead to conversions, you have to keep them above the fold, or else most of your visitors will leave before they see them. That’s no good!

Increasing your conversions isn’t a matter of luck or brilliance, but simply hard work over time. Use these tips consistently and track your conversions over time to see what’s getting you the best results, then reinforce those strategies.

Looking to increase traffic to your plastic surgery practice website? Call our experts today to set up a

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